Services · Documents

Accessible documents, remediated and verified.

Factsheets, annual reports, disclosures and forms remediated to PDF/UA and WCAG 2.2 AA, at a fixed price agreed before work begins.

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Why documents fail

A PDF can look finished and still be unreadable. The meaning sits in the layout, and none of it is written into the file, so a screen reader meets one long stream of text. What goes wrong most often:

The same page, before and after remediation Left: an untagged two-column page. A screen reader reads straight across both columns, so sentences interleave, and the table and chart are read as loose numbers. Right: the tagged page. The screen reader follows a heading, then the first column, then the second, then a table with its headers, then a chart with its description. Before: what a screen reader meets Reads straight across both columns: sentences interleave. Table and chart read as loose numbers, with no headers. After: what it reads now 12345 Heading, then column one, then column two. Table read with its headers; chart read with its description.
The same page before and after. The numbered order on the right is the order a screen reader now follows.

How it works

Triage first, then six recorded steps. Nothing goes back to you on a guess.

  1. Triage

    We open every file, tell you which documents need remediating and which would be better republished another way, and confirm the tier and a fixed total. You approve it before any work starts.

  2. Audit before

    Every document goes through the same set of checks, including a record of what a screen reader will say when it reads the file. The result is kept.

  3. Structure and tagging

    We build the structure by hand: headings, lists, links, and a reading order that follows the meaning rather than the layout.

  4. Tables, forms, figures and scans

    Table headers are tied to their cells, form fields get labels and a sensible tab order, charts get written descriptions, and scanned pages are turned into real text and proofread.

  5. Audit after

    The same checks run again, and the result is compared with the first. A file is not handed back while any check still fails.

  6. The record

    Each document comes with a record of what was wrong, what we changed, and what a screen reader now says.


What it costs

Three tiers, priced per page. Each tier includes everything in the one before it. Choose by how much proof you need: a fixed file, a file a person has listened to, or a file you can certify.

Tier 1

Remediation

$10 per page

The file rebuilt so assistive technology can read it.

Includes

  • Full tag structure and heading outline
  • Reading order and tab order
  • Tables marked up with their headers
  • Language, title, properties and bookmarks
  • Checked against PDF/UA before handover
Tier 2 · Most chosen

Remediation and verification

$15 per page

A person listens to every file, so you know it reads the way it should.

Everything in Tier 1, plus

  • Written descriptions for images and charts
  • Every file read end to end with a screen reader
  • A written summary of what the screen reader says
  • The same checks run before and after, compared
Tier 3

Remediation and certification

$18 per page

Evidence you can hand to an auditor, a regulator or a procurement team.

Everything in Tier 2, plus

  • A full audit of each file against PDF/UA and WCAG 2.2 AA, criterion by criterion
  • A PDF/UA conformance report, criterion by criterion
  • A record for each document of what was wrong and what changed
  • A dated certificate of remediation stating what was tested, how and when

Forms, infographics and flowcharts are quoted separately. Labelled form fields and described graphics take more than page-level work, and a flat rate would not be honest about it. Send the file and we will price it. Typical turnaround is 3–5 business days for text documents, 5–8 for table-heavy ones and 8–12 for complex sets, confirmed after triage. A minimum of $150 applies per project.


Extras, priced up front

Optional extras for document remediation, with prices in US dollars
Extra Price What it adds
Source file fix $18 per page We correct your Word or design original, so every future export starts accessible. For documents you reissue every quarter, this pays for itself.
Forms and complex graphics Quoted per file Fillable forms get labels, grouping and a logical tab order. Infographics and flowcharts get a text alternative that carries the same information in order.
Faster turnaround +35% Roughly halves the agreed window.
Team training $600 A half-day session for your team on making documents accessible before they are published.

What you receive


Digitally signed documents

A document signed with a digital signature certificate cannot be changed without breaking the signature. We make the document accessible first and return a file ready for you to sign. Signing always comes last.


Questions buyers ask

What standard do you work to?

PDF/UA (ISO 14289-1) together with WCAG 2.2 Level AA. That pairing is what accessibility laws and procurement rules for documents generally expect.

Which tier do I need?

Tier 1 when you need the files fixed. Tier 2 when you need to know a person has listened to every one. Tier 3 when someone else will ask for proof: an auditor, a regulator or a buyer's procurement team. We tell you which tier fits during triage, before you approve the total.

How do you know a document is really fixed?

Every file is audited before and after with the same checks, including a record of what a screen reader will say, and the two results are compared. In Tiers 2 and 3 a person also reads every file with a screen reader. A passing automated checker on its own is not enough: a file can pass a checker and still read wrongly.

Do you handle confidential documents?

Yes. Financial statements, offer documents and internal policies are routine. Unpublished documents are handled under a signed agreement before any file is sent.

What if I only have the PDF?

We work inside the PDF. If you have the Word or design original, tell us: fixing the source makes every future version accessible too.

Can you fix a document that still has tracked changes?

Not until the changes are accepted or rejected. Until then there is no final text to fix.

What currency are prices in?

US dollars, excluding applicable taxes. Ask us for a quote in Indian rupees.

Send us a sample set.

We triage every page and return a fixed price before any work starts.

Send your documents →